WiFi Connected But No Internet on Windows 10 [Solved]

If you’re having WiFi or wireless connection just fine, but the Internet isn’t working or you’re only with limited connectivity, you’re not alone. Many Windows 10 users are reporting this problem as well. But no worries, it’s possible to fix.

Here are some effective solutions for you to try. You don’t need to try them all, just work your way down until you find the one that works.

If You Can’t browse the web on any devices

If all your devices, laptops, mobile phones, tablets, are connected to the WiFi just fine, but have no Internet access, the problem might be your network hardware or the network itself. Try the solutions below to fix it:

Restart your modem, router and your devices

2) Wait for at least 30 seconds after the light goes out. Then plug the modem in.

3) Wait for another 60 seconds, then plug your router in.

Restart your PC

2) After your PC restarts, follow the path: click the Start button > Settings > Network & Internet > WiFi (on the left side of the pane). Select the network connection you have and click Connect.

If the problem persists, try contact your network provider or the manufacturer of your router.

Can browse the web on other devices but not on the laptop

Delete Temp Files

2) In the address box, type in C:\Windows\temp and press Enter.

3) If you’re prompted about administrator permission, click Continue.

4) You’ll see many temp files here in this folder. Press Ctrl + A at the same time to select all the files, then right-click and click Delete.

5) Now, re-connect to the network. See if the problem persists.

Reset DNS

2) Click Change adapter settings.

3) Right-click your WiFi adapter and click Properties.

4) Select Internet Protocol Version 4 (TCP/IPv4) and click Properties.

5) Click Obtain an IP address automatically.

6) If you still can’t connect to the internet, select Use the following DNS server addresses and fill in the address like the screen shot below:

Click OK.

Run Commands in Command Prompt

When prompted about the administrator permission, click Yes.

2) In the command prompt window, type in the following commands. Press Enter after each command.

You may need to restart your computer for the changes to take effect.

3) R ight-click the WiFi connection icon at the bottom right corner and click Open Network and Sharing Center.

4) Click Change adapter settings.

5) Right-click your WiFi adapter and click Disable. Wait for a while. Right-click your WiFi adapter and click Enable.

Update Device Drivers

If the above methods don’t help, we highly recommend you update your network adapters’ drivers.

If you don’t have the time, patience or computer skills to update your drivers manually, you can do it automatically with Driver Easy.

Driver Easy will automatically recognize your system and find the correct drivers for it. You don’t need to know exactly what system your computer is running, you don’t need to risk downloading and installing the wrong driver, and you don’t need to worry about making a mistake when installing.

You can update your drivers automatically with either the FREE or the Pro version of Driver Easy. But with the Pro version it takes just 2 clicks (and you get full support and a 30-day money back guarantee):

2) Run Driver Easy and click the Scan Now button. Driver Easy will then scan your computer and detect any problem drivers.

3) Click the Update button next to the flagged network card driver to automatically download and install the correct version of this driver (you can do this with the FREE version).

Or click Update All to automatically download and install the correct version of all the drivers that are missing or out of date on your system (this requires the Pro version – you’ll be prompted to upgrade when you click Update All).


SOLVED: WiFi Connected but No Internet Access – Used Speedify

I Can Connect to WiFi, but Don’t Have Internet. What to Do?

WiFi is everyone’s preferred wireless connection to the Internet – it’s fast, it’s not metered and almost all modern devices support it. Unfortunately, many times when you connect to a WiFi hotspot, there’s no working Internet connection.

This can have multiple causes; usually it’s enough to restart your WiFi router. But what if that doesn’t work or you’re using a public WiFi hotspot you cannot simply restart?

Is your WiFi connected but with no Internet access? Read below to see how to fix this in a matter of minutes!

Understanding the Issue: WiFi Connected, but no Internet Access – Is My Router the Problem?

As with any networking issues, there are 2 places to look: the networking equipment (router) and the device having the issue (computer, smartphone, tablet, etc.). Just try connecting to the same WiFi hotspot with another device and see if that works. If it does, go to the next article section.

Router-side issues include:

  • outdated hardware, buggy device firmware or old wireless infrastructure
  • issues with the Internet cable that plugs into the router – either damaged or… not plugged in
  • too many people connected to the same WiFi hotspot – usually applies to public WiFi networks (e.g. airport WiFi)
  • hotspots being placed in locations that result in spotty signal strength

To solve these potential router issues, you can try the following:

  • Restart your router – it’s actually been recommended by the FBI recently. Reinitializing the connection to your ISP might help you get Internet access when connected to WiFi.
  • Update your router firmware.
  • Check the WAN Internet cable that plugs into the router – that might be damaged or… not plugged in.
  • Find another public WiFi hotspot you can connect to – you may want to move around a little bit, if possible.

WiFi Connected but No Internet – Is It My Device?

Can you connect other devices to the same WiFi hotspot and get working Internet? This means that it may be something related to your device:

  • limited time Internet sessions on the public WiFi networks – if the session expires, you might lose connectivity until you re-authenticate.
  • getting spotty signal strength due to WiFi hotspots being placed in remote areas.
  • your device connecting to (other) public WiFi hotspots that might not be functional.

Whether it’s the networking equipment or your device, there’s one simple fix for when you’re WiFi connected but not Internet: Speedify!

Three Steps to Fix the WiFi Connected but No Internet Access

Speedify is a smart app that offers patent-pending channel bonding technology. It securely combines 2 or more Internet connections at the same time for their total speed and reliability.

Here are the 3 steps to fix the issues when your WiFi is connected but there’s no Internet access:

    on your laptop or smartphone. It’s available for computers and mobile devices running Windows, macOS, Android and iOS.
  1. Enable all available connections. WiFi and cellular can be combined on your mobile device; for your computer you can toss in other connection types as well, such as wired Ethernet, USB adapters for multiple WiFi networks, etc. Don’t worry – you can set data caps from within the Speedify app, so you won’t exceed your cellular plan and pay extra.
  2. Enjoy faster, more reliable Internet. Speedify will automatically combine all the connections it detects to give you a faster and dependable Internet connection.


WiFi Connected but No Internet – Fixed! What about Speed and Security?

By being able to use multiple Internet connections at the same time with Speedify, if your device connects to a WiFi hotspot with no Internet functionality, Speedify will keep you online by using the other connection. So, your Spotify will not stop, your Skype business call will not jitter and your video stream will still be online.

Speedify is more than just a powerful Internet connections manager, it is also a fast bonding VPN. When you use Speedify to optimize your WiFi experience, you are also getting fast, reliable, and secure data encryption. Speedify protects you against fake routers, snooping hackers, and other cyber threats without sacrificing the speed you demand out of your Internet connections. It even works if you have to go through a captive portal (login page).

While other VPNs can be clunky and slow, Speedify is state-of-the-art. It is easy to use, it improves the speed and quality of your Internet connection, and it doesn’t drain your battery either.

Get started with Speedify today (no strings attached, no email sign-up necessary, no logging of data!) to make sure you always have Internet connectivity on any WiFi hotspots.


FIX: WiFi is Connected but No Internet (Windows 10/8/7)

The WiFi is Connected but No Internet or Limited Access issue(s) can be faced on any Windows based computer after setting up your PC to access the Wireless network. The error message «Limited Access» indicates that you are connected to the network but with no Internet access.

WiFi is Connected but No Internet

The «Limited Access – No Internet access» problem on WiFi or LAN network connection may occur for several reasons, so follow the steps mentioned below to resolve the problem.

This tutorial contains detailed instructions to resolve the following issues when you are trying to connect to the Internet using the Wireless or LAN Adapter on Windows 10, 8/8.1 or 7 OS:

«Limited Access»
«No Internet Access»
«Connected with Limited Access»
«This connection has limited or no connectivity. No Internet access.»

How to FIX: LAN or WiFi is Connected but No Internet Access.

Step 1. Run Network Troubleshooter.
Step 2. Restart the local Router.
Step 3. Disconnect from Network and Re-Connect.
Step 4. Scan for viruses.
Step 5. Uninstall Antivirus/Security applications.
Step 6. Reset TCP/IP Protocol & WINSOCK Catalog.
Step 7. Uninstall and Reinstall the Network adapter.
Step 8. Check if the Required Network Services are Running.
Step 1. Run Network Troubleshooter.

The first step to resolve the «No Internet Access» issue is to run the Network work troubleshooter. To do that:

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1. Right click on Wi-Fi image (or the LAN) icon on the bottom right side of the Taskbar, and select Troubleshoot Problems.

wifi connected with limited access

2. Follow the on-screen instructions to resolve the problem.

Step 2. Restart Internet Router.

The second step to resolve the Wi-Fi «No Internet» access issue is to restart your local router:

1.Unplug the power cord from your Internet Router for at least 30sec.
2.Plug the power cord again and then restart you computer.
3. Finally check to see if you have Internet access.

Step 3. Disconnect from the Wireless Network and Re-Connect.

As a third action, disconnect your computer from the Wireless network and then re-connect to it again. To disconnect from a Wireless network, follow the instructions below:

How to Forget Wireless Network on Windows 10 & 8.1

1. Press the Wireless image icon in system tray and select Network settings.

wifi no internet

2. Select Wi-Fi on the left pane and select Manage known networks.

manage networks windows 10

3. Select the Wireless Network that you ‘re connected to and press Forget.

remove wireless network

How to Forget Wireless Network on Windows 7.

1. Press the Wireless image icon in system tray and select Open Network and Sharing center.
2. Then click Manage Wireless Networks in the left pane.
3. Select the wireless network that you want to delete (forget) and then click Remove.
Finally confirm your decision clicking Yes on the confirmation box.

Step 4. Scan your computer for viruses.

Viruses or malicious programs can cause Network & Internet connections problems. So, before you continue to troubleshoot your connection problems, use this Malware Scan and Removal Guide to check and remove viruses or/and malicious programs that may be running on your computer.

Step 5. Disable or Uninstall your Antivirus/Security Suite.

In some cases I have seen that some antivirus programs, like Avast or AVG Antivirus, may cause network connectivity problems after updating their engine or after a Windows Update. In these cases I prefer to uninstall and reinstall the security protection program.

So, if you use an antivirus or firewall program that protects you from Internet traffic, try to disable the Internet (Web) protection or – better – totally uninstall the security program from your computer. Next, if your Internet connectivity problem is fixed, then re-install your security protection program again.

Step 6. Reset TCP/IP Protocol & WINSOCK Catalog.

In many cases the «Limited Access» issue can be faced because the TCP/IP protocol has been corrupted and you have to reset it to its default values.

How to Reset TCP/IP automatically.

1. To reset TCP/IP protocol, automatically download and run the Microsoft Fix, from this page.
2. After running the FIX, restart your computer and test your Internet connection. If you still have problems to access the Internet, try to reset TCP/IP protocol manually.

How to Reset TCP/IP manually.

1. Open Command Prompt as Administrator. To do that:


a. In the Search box type: cmd or command prompt
b. Right click on the command prompt (result) and select Run as Administrator.

2. In command prompt type the command below and press Enter:

  • netsh int ip reset

netsh int ip reset

3.Restart your computer and test your Internet connection. If you still have problems, open again Command prompt as Administrator and give the following command to reset the «Winsock» catalog to default settings:

  • netsh winsock reset catalog

netsh winsock reset catalog

4. Reboot your computer, as instructed and then test your Internet connection.

Step 7. Uninstall and Reinstall Network Adapter.

Important: Before uninstalling the network adapter from your PC, proceed and download the required drivers for the device that you want to uninstall from manufacturer’s support site. If you ‘re going to uninstall the Wireless adapter your can connect your computer to Internet by using an Ethernet cable (LAN) otherwise you have to use another PC to download the required drives.

– To uninstall the Network Adapter:

1. Open Device Manager. to do that:

1. Simultaneously press the Windows image+ R keys to open run command box.
2. Type “devmgmt.msc” and press Enter.

open device manager command

2. Expand Network Adapters.
3. Right click on the Wireless Adapter and select Uninstall.

uninstall wireless adapter

4. Press OK at the warning message to remove the installed Wi-Fi adapter.
5. When the driver uninstall is completed, right click at the computer name on the top (or at the Action menu on the top) and select Scan for hardware changes.

scan for hardware changes

6. Wait until Windows installs the Wireless driver. *

* Note: If Windows cannot find a driver for your Wireless adapter, then download the latest driver from manufacturer’s support site.

7.Restart your computer.

Step 8. Check if the Required Network Services are Running.

Check if the following required services for the Internet access are up and running.

1. COM+ Event System (for WZC issues)
2. Diagnostic Policy Service
3. DHCP Client
4. DNS Client
5. Network Connections
6. Network Location Awareness
7. Remote Procedure Call (RPC)
8. Server
9. TCP/IP Netbios helper
10. WLAN AutoConfig
11. Workstation

To check if a required service is running:

1. Simultaneously press the Windows image+ R keys to open run command box.
2. In run command box, type: services.msc and press Enter.


3. Locate one by one all the services from the above list and see if the ‘Status’ is Running.

service status

4. If you locate that a service is not running, then right click on the service and select Properties.
5. Set the Startup type, to Automatic and then click OK.
6.Restart your computer.

start service

7. After the restart, make sure that the service is started and test your Internet connection.

That it! Let me know if this guide has helped you by leaving your comment about your experience. Please like and share this guide to help others.


WiFi connected but no Internet? Fix it in 5 min!

A problem we all have encountered ones at least. You can connect to your (new) WiFi network, but you don’t have internet access. We are going to fix the WiFi connected but no Internet problem in 5 minutes.

The error indicates that your (Windows 10) computer or phone can connect to your local network, but it can’t connect to the internet. To fix the problem, we first need to know the problem only happens to one device or all devices in the network.

I have split the solutions into multiple scenarios and listed the most common issue (and solution for it) on top so you can fix your internet access. After you applied any of the following changes it can sometimes take a minute before it has an effect. If you are using Firefox, for example, it will take a minute before Firefox clears it’s own DNS cache.

WiFi Connected no Internet Error

You can recognize the problem in Windows by a world symbol with a no access symbol through it or on your mobile phone by a small cross in the Wi-Fi icon.

The error message can be something like No internet access or Wifi connected but no internet.

Important is to first test if it’s only one device that has the problem or multiple devices. When multiple devices have the problem then the cause can be related to one of the following:

  • Problem with your Router or modem
  • Problem with your wireless network (test your network with a network cable first)
  • ISP is down

When only a single device can’t connect to the internet, then the problem is most likey related to one of the following issues:

  • Corrupt DNS Cache
  • Wrong DNS server configured
  • Wrong or outdated network information (IP address / Gateway)
  • Anti-virus or firewall is causing problems
  • Wireless adapter related issue

Only one device can’t connect to WiFi

In most cases is it just one device that gets the error Wifi connected but no internet and can’t connect to the internet. To fix this issue we are going to focus on that device alone. There is no need to restart the router or access point if other devices can connect to the internet.

1. Device works somewhere else fine – Flush DNS

So your laptop is working fine at home or school (or any other location), but not here. We can then safely assume that it’s not an issue with drivers. The most common problem is a problem with the DNS. The DNS is responsible to translate a domain name to their corresponding IP Addresses.

Start with the following steps:

  1. Press Windows key + R ( a Run dialogue box will appear)
  2. Type the following command ipconfig /flushdns and press enter
  3. Check your internet access again

flush dns

What we just did is flushing the DNS cache. This removes all known DNS addresses from your device. This way your computer will request a new (and correct) address from the correct DNS server. It’s normal that you will only see the dialogue box for a brief moment (or even not at all).

If you are not an admin on your computer, then you will have to run the command in admin mode. You can do this simply with the following steps:

  1. Press Windows key +X
  2. Select command (admin) or PowerShell (admin)
  3. Type the following command ipconfig /flushdns and press enter
  4. Check your internet access again
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WiFi connected no Internet

2. Setting a fixed DNS server

Most problems are DNS server related, if flushing the DNS cache doesn’t work, then we can try to set a fixed DNS server. Normally, when you connect to a network, the router will tell your device what DNS server to use. By setting a DNS server statically we tell our computer to always use that particular server.

You can safely change this setting. After you have set a static DNS server, you can still connect to the internet on other networks without any problems.

  1. Right-click on Start and select Network Connections
  2. Select Change Adapter Options
  3. Open your Network Adapter by double-clicking on the Wi-Fi Adapter
  1. Select Properties
  2. Select Internet Protocol version 4 (TCP/IPv4) and then Properties
  3. Check the box “Use the following DNS-Server
  4. Enter for preferred DNS-Server: and for alternate DNS-Server
  1. Click OK and close the other windows.
  2. Check your internet connection again.

The address and the alternate DNS-Server address are the IP Addresses from the DNS server from Google. These are some of the fastest DNS servers in the world. If you are concern about your privacy or looking for the fastest DNS server for your location, then you should read this article where I tell you more about finding the fastest DNS servers.

3. Get a new Ip Address with neth winsock reset

So flushing your DNS or setting a static DNS server didn’t work? And you still have only one device in the network that has the WiFi connected but no Internet error? Then we are going to reset the IP Address, or better, we are going to request a new IP Address from the router.

When your device connects to a network it will request an IP Address from the local router. It uses DHCP for this and the router has a pool of IP Addresses available so network device doesn’t conflict with each other.

First we are going to check if your network adapter is configured correctly to receive the IP Address from the router.

  1. Follow the steps in Step 2 to open the network adapter again
  2. Make sure Obtain an IP address automatically is selected.
  3. Click Ok to close the windows

To reset your network you can try to simply reboot your device. Don’t close and open the lid of your notebook, but go to start and reboot it properly. But if that doesn’t help then we will try to manually reset the network:

  1. Press Windows key +X
  2. Select command (admin) or PowerShell (admin)
  3. Enter the following command netsh int ip reset
  4. Reboot your computer

With this command, we have reset the TCP/IP protocol. After you reboot your computer you should be able to connect to the internet again.

4. Driver related issue

Another common problem is an outdated driver. Windows 10 gets updated regularly and sometimes the drivers of your computer are outdated to communicate with Windows. This way it can happen that your notebook was working fine, but after a reboot suddenly can’t connect to your wireless network anymore.

  1. Press Windows key + X
  2. Select Device Manager
  3. Expand Network adapters
  4. Find your Wireless network adapter
  5. Right-click and select Update Driver software
  6. Select Search automatically for updated driver software
  7. Windows will search for a newer driver and install it.

connected but no Internet

If Windows couldn’t find a better or newer driver you can always check the site of your notebook manufacturer (Hp, Dell, Lenovo, etc) to manually check if there is an update for your device.

If you see an exclamation mark in the device management list then there is definitely a driver issue. Try to find a new driver or install an older version from the manufacturer’s website.

5. Disable Fast Startup in Windows

Windows 10 comes with a fast startup mode that is turned on by default. With fast startup, your computer doesn’t really shut down, but only logs the user out and then goes into hibernation mode. This way the computer can boot faster, but it also can cause some issues, like network settings that are not renewed.

We can turn Fast Startup of to see if it solves our internet access issue:

  1. Press Windows key + X
  2. Select Power Options
  3. Select Additional power settings on the right side or bottom
  4. Click on Choose what the power buttons do on the left side
  5. Click on Change settings that are currently unavailable
  6. Turn off the fast startup
  7. Click Save changes and reboot your computer

6. Turn off IPv6 support in your router or computer

Most new network devices support IPv6, which is a new network protocol for addressing IP Addresses. While IPv6 works for most devices, it can also cause network problems. You can safely turn IPv6 off in your home network because all devices support the older IPv4 protocol.

The best place to turn it off is your router. Each router is different, but in general login to your router, look for Network Settings, LAN or DHCP and turn of IPv6.

To turn it of on your computer:

  1. Right-click on Start and select Network Connections
  2. Select Change Adapter Options
  3. Open your Network Adapter by double-clicking on the Wi-Fi Adapter
  1. Select Properties
  2. Turn off Internet Protocol version 6 (TCP/IPv6)
  3. Click ok, and reboot your computer.

wifi connected but no internet windows 10

7. Turn-off 5Ghz – Change wireless network standard

Almost every laptop and mobile phone these days supports both 2.4Ghz and 5Ghz wireless networks. The latter is faster but has a shorter range. When possible devices will always try to use the 5Ghz wireless networks.

Sometimes the WiFi Connected but no Internet error comes to a problem with the 5Ghz network, maybe a broken antenna, or a bug in the driver or access point.

We can our laptop to connect over 2.4Ghz to see if the 5Ghz is the problem:

  1. Right-click on Start and select Network Connections
  2. Select Change Adapter Options
  3. Open your Network Adapter by double-clicking on the Wi-Fi Adapter
  4. Click on Configure
  1. Open the tab Advanced
  2. Select 802.11n/ac wireless mode and change it to off

Turnoff 5ghz wireless network

7. You laptop should now connect over the 2.4Ghz channel.

If this works, you can try to set the 802.11n/ac wireless mode to 802.11n. Then you still can use the faster 5Ghz bandwidth, but only with a slower protocol.

To further fix the issue you should test if another device can connect over the 5Ghz. If not, then the there is the problem with your access point, try updating the firmware. If your laptop is the only device with the problem, then try updating the driver.

8. Disable or remove anti-virus / security software

Some security software can be the problem of internet connection errors. They block outgoing network traffic due to a fault or configuration error.

The fast option to test if the anti-virus or security software is the problem is by disabling or removing it. Just make sure you restart your computer before you test it again.

WiFi Connected but no Internet on a mobile phone (iPhone/Android)

Not only computers can have problems with the wireless network connection, but also mobile phones are sometimes unable to connect to the internet. To solve the WiFi has no Internet Access error on your phone we can try a couple of things.

I assume you already restarted your phone and router, because these are the basic steps you always should do first.

1. Forget Wi-Fi and Reconnect

First, we are going to reset only the wireless network that is causing the problem on your phone. By forgetting the wireless network and reconnecting to it we make sure that the network setting on the phone is renewed.

  1. Open the Wireless networks on your phone
  2. Tap on the Wi-Fi network name
  3. Tap forget and confirm it
  4. Reconnect to the Wireless network by tapping on the name in the Wi-Fi list.

2. Reset network settings

When we reset the network settings, then all the stored wireless network password on your phone are lost. So make sure that your phone is the only device that is having issues with the network.


  1. Open Settings
  2. Scroll down to System and open it
  3. Tap Advanced
  4. Tap either Reset or Reset Options
  5. Tap Reset Wifi, mobile, and Bluetooth or Reset network settings
  6. Confirm it and your device will restart.


  1. Open Settings
  2. Tap General > Reset
  3. Tap Reset Network Settings

3. Set if fixed DNS Server

If it still doesn’t work then the problem might be related to a DNS issue. Setting a fixed DNS server can solve this.

The easiest option is to install the free app from Cloudflare which will change your DNS server to, a free DNS server that will make your internet safer and faster. You can enable and disable the app with a simple switch so it’s safe to try it out.

Multiple devices with Wifi connected but no Internet access

If you have more than one device that has its wifi connected but no internet access then we have to look at your router or access point for the problem. Sometimes the solution is simple, just restart the router and/or access point (make sure you leave it off for at least 30 seconds), but if that doesn’t help we need to take it one step further.

The question we need to ask is if it has worked or not. If the problem occurred suddenly and you didn’t change anything on your network then a problem with your ISP or a faulty cable is most likely the cause.

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Connected a new access point

But what if you have connected a new access point? You can connect to the new wireless network, but you don’t have internet access. This happens because of a configuration error in your access point.

The access point extends your network wireless, but your router is still in control of the assigned IP Addresses in your network. So the first thing you need to check is if you have disabled DHCP in your access point. The router will assign an Ip address to the wireless connected clients.

When both devices are running DHCP you could end up with Ip conflicts (two devices using the same Ip address) or the access point may give the wrong information (wrong Ip range, gateway address, or DNS servers).

Also, make sure that the access point has an Ip address in the range of the router. If you want to know more about setting up your home network, you can check this article with the best practices for your home network.

Router / Access point problem

If no one can connect to the internet then you will have to look for the problem in the router or access point. First, try to reboot the router or access point. Make sure your turn it off for at least 30 sec. This way all caches will reset resulting in a fresh start.

Give your device a couple of minutes to start up and try it again. If that didn’t solve the problem you can try to reset the device. Remember, if you (factory) reset the router or access point all configuration items can be lost. So make sure you have a backup of the configuration or have written down the most important information.

Network Repeaters

Wireless network repeaters seems like useful devices, just plug it in and they can extend your wireless network. But they are truly terrible when it comes to network stability and performance.

If you are connected to a wireless network of a repeater and you get the error WiFi connected but no Internet, then most likely the network connection between the repeater and your router is lost. Try to reset your repeater, or move the base station closer to your router.

It’s always better to use wired connectioned and access points that are connected to your router with a network cable, then to use repeaters.

To flush the local DNS on a chrome book you need to open the following url: chrome://net-internals/#dns, press the “Clear host cache” button.

Your device is connected to your local network, but is unable to reach internet. Flush your DNS and restart your router.

You can safely pull out to power cable of your router to restart it. Wait 10 seconds before you plug it back in


I hope you were able to solve the WiFi connected but no Internet error on your Windows 10 computer, Android device, or iPhone with the tips in this article. If you have any questions, then just drop a comment below.


Wifi work but no internet

I’m really hoping someone here can help me, as I’m getting pretty frustrated with my macbook now.
I have a late 2011 model 15″ macbook pro running OSX 10.9.5 that refuses to connect to Internet on my home network. I have the same problem whether it’s WiFi or through ethernet cable, I have full signal but not getting online. Every other device connects fine; android phones and tablets,xbox one, iPhone and other macbooks, all online and browsing the net.
I have had no problems connecting to other networks with my macbook pro before and I just tried at a friend’s house to check, with no problems.
A little something, that may be a clue to someone: when I open network diagnostic tool, my macbook pro connects for something that seems like a microsecond and it tells me I’m connected to Internet and everything seems fine.
My IP is subnet mask and IPv6 is set to automatic. None of the options are checked under the proxies tab.
Now I’ve tried the following, in different order and a number of times, to no avail:

  1. Renewing/turning off&on/inputting manually DHCP.
  2. Restarting/resetting the router and the macbook.
  3. Turning WiFi on/off.
  4. Remove & add services (WiFi & ethernet).
  5. Checked and copied all network settings from another macbook pro that’s connected and online on my network.
  6. Ran network diagnostic and assistant tools
  7. Duplicated/removed/added location
  8. Removed the /Library/Preferences/SystemConfiguration folder.
  9. Removed network password from keychain.

I’ve tried other things too, but can’t remember what else right now.

Response from ifconfig en1:

I’m praying that someone out there has the magic words or the 2-click solution for me, but I would be grateful for a long thorough guidelines to solve it too! <3

11 Answers 11

Here is a step-by-step guide for you:

  1. Temporarily disable any Firewall/Internet Security solution/packet filter on your Mac (like LittleSnitch/Hands Off!/Kaspersky Internet Security etc.)
  2. Connect to the administrative interface of your router with a working Mac.
  3. Make a note of the internal interface (probably in your case)
  4. If your router uses MAC-filters to control access, check that the Mac in question isn’t blacklisted or is whitelisted if you use whitelists. To get the MAC-address of a Wi-fi interface, open System Preferences -> Network -> Choose «Wi-fi» -> Advanced -> Hardware -> MAC Address on the Mac without internet access.
  5. On the Mac without internet access disable all interfaces in the network preferences pane except the Wi-fi interface by choosing the interface and clicking on the little gear -> «Make Service Inactive». You might have to unlock the lock in the left bottom corner first.
  6. Choose the Wi-fi interface and click ‘Advanced’
  7. Choose the TCP/IP settings, choose to configure IPv4 manually and enter the proper IP-address, netmask and gateway address (enter the IP-address found in step 2 as gateway address). In your example this should be any address not already in use in the range of as IP-address, as netmask and as gareway.
  8. Choose the DNS tab next to the TCP-IP settings.
  9. Enter as DNS server. This DNS server is a public one from Google.
  10. Save/apply the settings
  11. Open Terminal.app
  12. Flush any existing routes by entering route -n flush several times.
  13. Flush DNS cache with dscacheutil -flushcache;sudo killall -HUP mDNSResponder . You have to enter your admin password to complete the task. This works with Mac OS X 10.9 (Mavericks) only. If another OS X is installed use the appropriate command.
  14. Now ping the gateway address and the DNS server with ping -c 5 and ping -c 5 . The command sends 5 pings to the specified address. To stop pinging — if you didn’t include the -c option — just enter ctrl C .
  15. If you get a successful answer, quit Terminal. If you didn’t get an answer, enter ifconfig en1 and re-check the proper settings of your Wi-fi interface. en1 should be your Wi-fi interface.
  16. Return to the network preferences and reenable all other interfaces. Check that the Wi-fi interface is on top of the list. To reorder the list click on the little gear -> «Set Service Order. » and rearrange the interfaces.
  17. Now open a browser of your choice and try to connect to an arbitrary site.
  18. If you have internet access now, you may replace the Google DNS server with DNS-servers of your ISP or simply add them.

This guide didn’t solve the problem.

After some very deep investigations (kudos also to John Keates) we found out that a misconfigured dnscrypt/dnscrypt-proxy was the culprit.

After inspecting your configuration, it seems two factors might be in play here:

A quick way to confirm a working internet connection but bad DNS is going to a website by using it’s IP address rather than it’s domain name. For example: which is a WikiMedia Foundation address. It should say something like «unconfigured domain name».

First, let’s fix DNS. Go to System Preferences, Network and click the lock in case the panel is still locked. Next, go to your active network interface (probably Wi-Fi or AirPort), click Advanced and then the DNS tab. Clear out everything in there. The light-grey items are not mutable and you can just leave them in there, they are supplied via DHCP. Press OK and then Apply.

Internet could work at this point. If so: yay! If not, continue.

First, we need to know if DNS is now set correctly. The easiest way to do this is by opening a Terminal window (yep, the spooky app with letters only), and typing: cat /etc/resolv.conf

This should produce an output similar to this:

The numbers after name server and the name after domain may vary. It is, however, important that nameserver does not get the number ‘’, because that won’t work. If the number there is not, it’s fine, and DNS is now set correctly.

Next, delete any extensions that no longer have their apps installed, such as the Handsoff extension that controls network traffic. I’m not sure what the exact name is, but it’s located in either /System/Library/Extensions or /Library/Extensions. The first dash » / » means the root, or beginning of your hard drive. In most cases that’s «Macintosh HD». If you are not sure how to get to the begin «/», use Finder -> Go -> Go To Folder form the top menu in Finder. Clear out the box, type a single slash (» / «), and press Go.